Privacy policy

Before using our services or features, it is important that you read this Policy as well as the specific terms and conditions governing each service or feature.

Purpose of the privacy policy

This Privacy Policy of ALMIS INFORMATICA FINANCIERA SL (hereinafter, ALMIS) regulates the collection, use and other forms of processing of personal data provided or obtained with the authorisation of Users and/or Customers on this website or in any other environment of the entity, whether digital or physical.

By entering data in any of the data collection forms, whether digitally or physically, you are accepting their terms of use and privacy policy, it being understood that you have been informed of the terms of use and legal notice thereof.

We inform you that whenever you provide us with your data or we need to access information that could identify you, such as your name, surname, email address, postal address, telephone number, etc., whether to browse the website, purchase our products or use our services, you will be subject to this Privacy Policy. ALMIS informs users that it complies with current data protection regulations, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

All legal texts are available to Users and/or Customers on the corresponding website. It is important that you read them, as those that are in force at the time of use of our services will be applicable.

Who is responsible for processing your data?

ALMIS is responsible for collecting and processing your personal data in relation to the services it provides. ALMIS undertakes to respect and safeguard your privacy and the security of your data. The identifying details of the data controller are: ALMIS INFORMATICA FINANCIERA SL, with registered office at CALLE OTADUI ZUHAIZTIA, 25 – 00, 20560 OÑATI, Gipuzkoa, Spain.

What data do we collect and how?

Depending on how you interact with ALMIS (via the website or digital environments, email or telephone, etc.), we collect various types of data about you that may identify you directly or indirectly, as described below:

•Personal contact information: any information you provide to us to contact you, such as your name, postal address, email address or telephone number.

•Account registration information: any type of information required to log into your user account, such as your email address or password, which is stored in an encrypted and unrecoverable form.

•Demographic or behavioural information: information that describes your demographic or behavioural characteristics.

•Technical information about computer/mobile devices: information about the computer system or other technological device you use to access our website, such as the Internet Protocol (IP) address used to connect your computer or device to the Internet, the type of operating system, and the type and version of web browser.

•Websites/common communications information: As you browse and interact with our website, we may use automatic data collection technologies to collect certain information about your actions. This includes information such as the links you click, the pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors, and length of visits to certain pages. This information is captured using automated technologies such as cookies and is also collected through the use of third-party tracking services (such as Google Analytics).

Your consent to the processing of your personal data is always revocable, although in certain cases, if you object to and do not authorise the processing of your personal data, we will not be able to provide you with certain features or services.

For what purpose(s) do we collect your data?

We may process your data for different purposes. We use your data, for example, when:

•You register on our website

•You make an online purchase

•You contact our Customer Service Department

•You submit a claim, suggestion or complaint

To whom will your data be disclosed?

In order to ensure the complete satisfaction of our customers, we inform you that all the data you have provided us with and any data you may provide us with in the future will be treated with the utmost confidentiality. Your data may be disclosed to trusted third parties in order to provide you with a better service.

These third parties may be:

•Third parties who assist us in providing technological services, such as platform providers, hosting services, maintenance and support for our databases, as well as our software and applications that may contain data about you.

•Third parties who assist us in providing digital and e-commerce services such as web analytics and search engines.

If we use companies outside the European Economic Area (EEA), we will only use companies that offer sufficient protection in accordance with European legislation, such as providers located in the USA that have adhered to the Privacy Shield. We do not transfer your data to third parties unless you have authorised us to do so or we are required to do so by law..

How long do we keep your personal data?

Personal data will be retained for as long as the user does not indicate otherwise and for the legally established retention periods, unless for logical and obvious reasons they have lost their usefulness or the legitimate purpose for which they were collected.

What are the rights of users who provide us with their data?

Users may exercise, with regard to the data collected in the manner described in the first point, the rights recognised in the General Data Protection Regulation, and in particular the rights of portability, access, rectification, erasure and restriction of processing.

The rights referred to in the preceding paragraph may be exercised by each user by sending an email request to comercial@almis.com. Users are also informed that they may withdraw their consent for the processing of their data at any time.

Reporting incidents and irregularities

In the event of any conduct or situation that could potentially give rise to an incident or irregularity of any kind, please contact comercial@almis.com.

Contact

If you have any questions or concerns about how we process and use your personal data, or if you wish to contact our Data Protection Officer, please write to us at the following address: comercial@almis.com.

User agreement

The user is responsible for the authenticity of the data provided, ensuring that it is accurate, current and complete for the purpose for which it is provided, assuming responsibility for any damages, both for loss of profits and for consequential damages, that may be generated by such inaccuracies or falsehoods. In any case, if the data provided in the corresponding forms belongs to a third party, the user is solely responsible for obtaining the consent and informing the third party about the aspects reflected in this legal notice and privacy policies.

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We are committed to protecting your personal data. We contractually require trusted third parties who process your data to do the same.

User responsibility for use and content

Both access to our website and the use that may be made of the information and content included therein shall be the sole responsibility of the user. Therefore, the use that may be made of the information, images, content and/or products reviewed and accessible through it will be subject to applicable national and international law, as well as the principles of good faith and lawful use by users, who will be entirely responsible for such access and correct use. Users shall be obliged to make reasonable use of the services or content, under the principle of good faith and with respect for current legislation, morality, public order, good customs, the rights of third parties or of the company itself, all in accordance with the possibilities and purposes for which they are designed.

ALMIS accepts no responsibility, whether direct or indirect, for consequential damages or loss of profits arising from the misuse of the services or content by Users or third parties.

LSSI-EC Information

n compliance with the duty of information set forth in Article 10 of the current Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you that the promoter and content manager of the website where you can download various applications and/or information is ALMIS INFORMATICA FINANCIERA SL, with registered office at CALLE OTADUI ZUHAIZTIA, 25 – 00, 20560 OÑATI, Gipuzkoa, Spain, and with the management of this Internet domain registered in the corresponding registry, responding to communications from users and/or interested parties via email at comercial@almis.com. Any other commercial, administrative or contracting activity for goods and/or services is the responsibility of the aforementioned company, which is the owner of this domain.

Information about cookies

We inform you that we use cookies in order to improve your browsing experience on our website and provide you with a better service. For more information about cookies and how we use them, please read our cookie policy.

Information on the use of other websites and social media

The company is only responsible for the content and management of the web pages of which it is the owner or holds a similar right. Any other web page, social network or information repository on the Internet, outside of this website, is the responsibility of its legitimate owners.

ALMIS routinely collaborates with different applications and web environments, and always recommends that all users carefully read the corresponding legal notices and privacy policies before accessing such web environments, and that they only access them once they have fully understood and accepted the legal text.

Changes to the privacy policy

ALMIS reserves the right to change this policy at any time. Please review the Privacy Policy regularly. ALMIS will take reasonable steps to notify you of any material changes in our privacy practices regarding the use of information you have provided to ALMIS.

Ley Aplicable y Jurisdicción

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish law shall apply, to which the parties expressly submit, with the Courts and Tribunals of Gipuzkoa being competent to resolve all conflicts arising from or related to its use.